Here's how you can get in touch:
Viewer Enquiries, STV Player and Complaints
Our enquiries team are dedicated to helping you with general questions or comments about any of our services, including our programmes, commercials, STV Player and the handling of your personal data.
- We can be contacted by:
- Email: enquiries@stv.tv
- Mail: STV Enquiries, Pacific Quay, Glasgow, G51 1PQ
- Formal complaints: If you wish to make a formal complaint, please see our Complaints Procedure here.
- Please see “Your Personal Information” below, for information about how we handle your personal data.
Help and Support - If you're having trouble with the STV Player, try checking our Help and Support site for articles on known issues, guides on how to get set up and much more.
STV News
If you have a story which you think would be useful for our news teams, please contact them directly:
- Email: stvnews@stv.tv
You can attach pictures and video to your e-mails and you can also text us with pictures and video:
- Text: 81441
- Text cost 25p, plus your standard network charges. Further Terms and Conditions apply
For press enquiries:
- Media professionals only
- Please visit STV Plc site for details of Media contacts
Sales
For advertising, sponsorship and air-time sales, please visit https://www.stvcommercial.tv/ for more information
For STV studio tour information contact:
- Email: tours@stv.tv
For career opportunities
- Visit our careers site here: https://www.stvplc.tv/careers
Your Personal Information:
When you contact STV your personal information is processed by STV Central Limited. We will only process your information as required for the sole purpose of responding, managing and monitoring communications. We keep a copy of the information you provide to us and our response to you for at least five (5) years. Our Enquiries team handle comments, enquiries and complaints on behalf of, and share your information within the STV group of companies, including our broadcasters (e.g. STV Central and STV North) and inhouse producers (e.g. STV Studios), only where necessary to respond to your communication. For full details about how we process personal information and your rights in relation to the information we hold about you please read our Privacy Policy.
